Global Self-Service Kiosk Market Size To Exceed USD 20.82 Billion By 2033
According to a research report published by Spherical Insights & Consulting, The Global Self-Service Kiosk Market Size is Expected to Grow from USD 11.25 Billion in 2023 to USD 20.82 Billion by 2033, at a CAGR of 6.35% during the forecast period 2023-2033.
Browse 210 market data Tables and 45 Figures spread through 190 Pages and in-depth TOC on the Global Self-Service Kiosk Market Size, Share, and COVID-19 Impact Analysis, By Offering (Hardware, Software, and Services), By Type (Casino, Check-in, Banking, Ticketing, and Self-order), By Location (Outdoor and Indoor), and By Region (North America, Europe, Asia-Pacific, Latin America, Middle East, and Africa), Analysis and Forecast 2023 – 2033
The global self-service kiosk market is an industry focused on kiosks that enable consumers to perform tasks, including ordering, checking in, and purchasing tickets. The need for convenience, effectiveness, and improved client experiences has led to the application of these kiosks in various industries, including retail, healthcare, and travel. Key driving factors for the growth of the self-service kiosk market include the increasing customer demands for rapid and individualized services, government programs encouraging digital transformation across industries, the need for operational efficiency, the demand for contactless transactions, and developments in AI and IoT technology. However, high initial setup costs, safety concerns, technological issues, and resistance from less tech-savvy consumers are few of the obstacles to the global self-service kiosk industry expansion.
The hardware segment accounted for the largest revenue share in 2023 and is projected to grow at a significant CAGR during the forecast period.
On the basis of offering, the global self-service kiosk market is divided into hardware, software, and services. Among these, the hardware segment accounted for the largest revenue share in 2023 and is projected to grow at a significant CAGR during the forecast period. The segment growth is attributed to growing industry utilization of kiosks, increased demand for sophisticated components, including printers, card readers, and touchscreens, and the incorporation of AI and IoT for improved functionality.
The casino segment accounted for the highest revenue share in 2023 and is anticipated to grow at a substantial CAGR during the forecast period.
On the basis of type, the global self-service kiosk market is divided into casino, check-in, banking, ticketing, and self-order. Among these, the casino segment accounted for the highest revenue share in 2023 and is anticipated to grow at a substantial CAGR during the forecast period. The segment growth can be attributed to increasing demand for rapid services, the use of ticketing, loyalty, and payment kiosks, and the incorporation of AI and facial recognition to enhance security and customization.
The outdoor segment accounted for the largest market share in 2023 and is anticipated to grow at a remarkable CAGR during the forecast period.
On the basis of location, the global self-service kiosk market is divided into outdoor and indoor. Among these, the outdoor segment accounted for the largest market share in 2023 and is anticipated to grow at a remarkable CAGR during the forecast period. The segment growth is driven by increasing demand for contactless solutions, the requirement for sustainable kiosks in public places, improvements in solar power integration, and growing adoption in parking and transit applications.
North America is anticipated to hold the largest share of the global self-service kiosk market over the predicted timeframe.
North America is anticipated to hold the largest share of the global self-service kiosk market over the predicted timeframe. The regional market growth is driven by increasing use in industry like transportation, healthcare, and retail in addition to advanced IT infrastructure. Its expansion is facilitated by the region's emphasis on improving customer experience, integration of AI and IoT, high customer purchasing power, and post-pandemic requirement for contactless solutions.
Asia Pacific is expected to grow at the fastest CAGR in the global self-service kiosk market during the forecast period. The regional market growth can be attributed to urbanization, an increase in smartphone usage, and government programs encouraging digital change. The region's rapid market expansion has been fueled by the growing middle class's demand for convenience and the growing need for automated solutions in public services, retail, and transportation.
Company Profiling
Major vendors in the global self-service kiosk market are Aksor SAS, Azkoyen SA, Diebold Nixdorf, Incorporated., Embross Systems Pvt, Fuji Electric Co., Ltd., Thales Group, GRGBanking, Hitachi Payment Services Pvt. Ltd., KIOSK Information Systems, Olea Kiosks Inc., and Others.
Key Target Audience
- Market Players
- Investors
- End-users
- Government Authorities
- Consulting and Research Firm
- Venture capitalists
- Value-Added Resellers (VARs)
Recent Development
- In September 2024, Raydiant introduced a self-service kiosk designed for restaurants and quick-service establishments, featuring POS integration, remote monitoring, and live inventory syncing. Future updates aim to incorporate AI analytics for personalized offers.
Market Segment
This study forecasts revenue at global, regional, and country levels from 2023 to 2033. Spherical Insights has segmented the global self-service kiosk market based on the below-mentioned segments:
Global Self-Service Kiosk Market, By Offering
- Hardware
- Software
- Services
Global Self-Service Kiosk Market, By Type
- Casino
- Check-in
- Banking
- Ticketing
- Self-order
Global Self-Service Kiosk Market, By Location
Global Self-Service Kiosk Market, Regional
- North America
- Europe
- Germany
- Uk
- France
- Italy
- Spain
- Russia
- Rest of Europe
- Asia Pacific
- China
- Japan
- India
- South Korea
- Australia
- Rest of Asia Pacific
- South America
- Brazil
- Argentina
- Rest of South America
- Middle East & Africa
- UAE
- Saudi Arabia
- Qatar
- South Africa
- Rest of the Middle East & Africa