France Self-Service Kiosk Market Size, Share, And COVID-19 Impact Analysis, By Offering (Hardware, Software, Services), By Type (Casino, Check-in, Banking, Ticketing, Self-order), By Vertical (Banking, Financial Service, & Insurance, Transportation, Travel, & Hospitality, Retail, Entertainment, and Others), and France Self-Service Kiosk Market Insights, Industry Trend, Forecasts to 2033

France Self-Service Kiosk Market Insights Forecasts to 2033 

• The France Self-service Kiosk Market Size was valued at USD 1,378.41 Million in 2023.
• The France Self-service Kiosk Market Size is expected to Grow at a CAGR of around 13.76% from 2023 to 2033. 
• The France Self-Service Kiosk Market Size is expected to Reach USD 5,004.84 Million by 2033.  

The France Self-Service Kiosk Market Size is predicted to grow from USD 1,378.41 Million in 2023 to USD 5,004.84 Million by 2033 at a CAGR of 13.76% during the forecast period. The market growth is driven by growing consumer needs and technology developments.

Market Overview

The French self-service kiosk market refers to the sector that focuses on the production and distribution of machines that allow users to independently access services or information without direct human assistance. A self-service kiosk, sometimes referred to as a computer terminal, is a self-service gadget or equipment that allows users to interact with digital content and information via an easy-to-use interface. These kiosks are widely used across sectors such as retail, healthcare, hospitality, transportation, and finance, enabling tasks like transactions, check-ins, ticketing, self-ordering, and information retrieval. Besides development news related to the country and surrounding areas, its growth and importance, such as in August 2023, SITA delivered 400 new TS6 kiosks to Air France-KLM Group to upgrade their existing self-service infrastructure at major European airports like Charles de Gaulle (Paris). These kiosks are designed to enhance the passenger experience with contactless payments, mobile device integration, and improved security features like biometrics.

Report Coverage

This research report categorizes the France self-service kiosk market based on various segments and regions, forecasts revenue growth, and analyzes trends in each submarket. The report analyzes the key growth drivers, opportunities, and challenges influencing the France self-service kiosk market. Recent market developments and competitive strategies such as expansion, product launch, and development, partnership, merger, and acquisition have been included to draw the competitive landscape in the market. The report strategically identifies and profiles the key market players and analyzes their core competencies in each sub-segment of the France self-service kiosk market.  

Driving Factors

The self-service kiosk market in France has been growing drastically because of a thriving tech startup ecosystem and government assistance. Research and development are encouraged by programs like the National AI Strategy, which seeks to establish France as a leader in artificial intelligence for such market growth. French businesses are using kiosks to enhance healthcare, transportation, and energy management. French self-service kiosks are growing due to industry-academia collaborations that further foster innovation. The usage of kiosks for self-checkout, ticketing, and information services is most prevalent in the retail and transportation industries. France is consequently becoming a major force in the worldwide self-service kiosk market.

Restraints & Challenges

The French self-service kiosk market growth is being hampered by several obstacles, such as high initial investment and expensive upkeep and operate.

Market Segmentation

The France self-service kiosk market share is classified into offering, type, and vertical.

• The hardware segment dominated the France self-service kiosk market in 2023 and is expected to grow at a notable CAGR over the forecast period.

Based on the offering, the France self-service kiosk market is classified into hardware, software, and services.  Among these, the hardware segment dominated the France self-service kiosk market in 2023 and is expected to grow at a notable CAGR over the forecast period. This is due to the growing need for sophisticated hardware elements like touchscreen devices, swipe cards, printing devices, and sensors. Self-service kiosks are being quickly adopted by sectors like retail, transportation, and hospitality to improve customer satisfaction and operational effectiveness. Furthermore, the industry is expanding as a result of the incorporation of technologies like AI and IoT into kiosk hardware.

• The casino segment accounted for the highest market share of the France self-service kiosk market in 2023 and is anticipated to grow at a substantial CAGR over the forecast period.

Based on type, the France self-service kiosk market is divided into casino, check-in, banking, ticketing, and self-order. Among these, the casino segment accounted for the highest market share of the France self-service kiosk market in 2023 and is anticipated to grow at a substantial CAGR over the forecast period. This is because a expedited operations, such as ticketing, check-in, and payment processing. Further, their domination is also being aided by the incorporation of cutting-edge technologies like facial recognition and analytics driven by artificial intelligence for providing safe and customized services for operational effectiveness.

• The retail segment held the highest market share of the France self-service kiosk market in 2023 and is projected to grow at a remarkable CAGR during the forecast period.

Based on the vertical, the France self-service kiosk market is differentiated into banking, financial service, & insurance, transportation, travel, & hospitality, retail, entertainment, and others. Among these, the retail segment held the highest market share of the France self-service kiosk market in 2023 and is projected to grow at a remarkable CAGR during the forecast period. This segment growth contributes to the market due to the expanding use of kiosks for self-checkout, product information, and loyalty program administration that offer a smooth shopping experience and cut down on wait times. Moreover, retail kiosks are becoming more popular as a result of the combination of AI and IoT, which allows for real-time inventory management and personalized suggestions for segment expansion.

Competitive Analysis:

The report offers the appropriate analysis of the key organizations/companies involved within the France self-service kiosk market along with a comparative evaluation primarily based on their product offering, business overviews, geographic presence, enterprise strategies, segment market share, and SWOT analysis. The report also provides an elaborative analysis focusing on the current news and developments of the companies, which includes product development, innovations, joint ventures, partnerships, mergers & acquisitions, strategic alliances, and others. This allows for the evaluation of the overall competition within the market.

List of Key Companies

• IPM France
• Cartelmatic
• Horoquartz
• Xiphias
• Others

Key Target Audience

• Market Players
• Investors
• End-users
• Government Authorities 
• Consulting And Research Firm
• Venture capitalists
• Value-Added Resellers (VARs) 

Key Market Developments

• In December 2024, Deliverect acquired Tabesto, a leading smart kiosk provider, to enhance in-store sales and empower omnichannel success. This move allows Deliverect to integrate Tabesto’s restaurant and fast-food ordering kiosks with its existing food tech solutions, streamlining operations for businesses across France.

Market Segment

This study forecasts revenue at France, regional, and country levels from 2023 to 2033. Spherical Insights has segmented the France self-service kiosk market based on the below-mentioned segments

France Self-Service Kiosk Market, By Offering

• Hardware
• Software
• Services

France Self-Service Kiosk Market, By Type

• Casino
• Check-in
• Banking
• Ticketing
• Self-order

France Self-Service Kiosk Market, By Vertical

• Banking
• Financial Service, & Insurance
• Transportation
• Travel, & Hospitality
• Retail
• Entertainment
• Others